ide77 Platform Privacy Notice

This page describes what we collect when you use ide77 and how we keep that data protected. We take account security seriously and handle all personal information according to data protection regulations that apply in the jurisdictions where we operate. Your name, email, phone number, identity documents, and deposit history are encrypted and stored on secure servers. We do not sell your data to third parties for marketing purposes.

When you access ide77 via Android APK or iOS browser, we collect information about your device, network connection, and gameplay activity. This data helps us detect fraud, improve platform stability, and respond to support requests. We also use cookies and similar technologies to remember your login preferences and track your session across mobile and desktop devices.

This notice covers our privacy practices on ide77. If you have questions about how we handle your data or wish to exercise your rights, contact our privacy team via the support channels listed at the end of this page.

What Data We Collect and How We Use It

Account Registration and KYC Verification

When you create an ide77 account, we collect your full name, email address, phone number, and date of birth. Before you can withdraw funds, we require identity verification—you must provide a scanned copy of your government-issued ID or passport. We store this document encrypted and use it only to verify you are who you claim to be and that you meet our legal obligations under anti-money-laundering regulations.

Our KYC process involves checking your identity against official registries. This verification happens on our secure servers and typically completes within a few hours during business hours. Your identity documents are encrypted separately from your account profile and are accessible only to our compliance team. We do not use your KYC data for marketing, nor do we share it with third parties except where required by law.

Payment Information and Transaction Data

We collect information about your deposits and withdrawals, including the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking Virtual Account, local payment Virtual Account, online payment, e-wallet), transaction amount, and timestamp. We do not store your payment credentials (your mobile banking app password, local payment PIN, or bank account credentials) on our servers. When you deposit via online payment or e-wallet, your payment details are processed through those payment providers' secure gateways, not through ide77's infrastructure.

Your transaction history on ide77 is encrypted and used to detect fraud, process withdrawals, and generate your account statements. We also use this data to comply with financial reporting requirements in the jurisdictions where we operate. Withdrawal requests are subject to a standard review window of 1–2 business days to allow our fraud-prevention team to verify the transaction is legitimate.

Gameplay Activity and Device Information

When you access ide77 via the Android APK app or iOS browser, we log your device type, operating system version, IP address, and the time and duration of your session. We also record which games you access (slots like Aviator or Sweet Bonanza, live casino tables, football betting markets), your bet sizes, and your session balance. This information helps us debug technical issues, detect unauthorized access, and improve the platform's stability.

Your location may be inferred from your IP address. We use this to verify you are accessing ide77 from a jurisdiction where our services are available. If we detect access from a jurisdiction where we do not operate, we may restrict your account or request additional verification.

Cookies and Tracking Technologies

We use cookies to store your login session, remember your preferred language, and track your navigation through ide77. Cookies are small text files stored on your phone or desktop browser. They persist across sessions so you remain logged in when you return to ide77, even if you close the browser. You can manage cookie settings in your browser preferences, but disabling cookies may limit ide77's functionality.

We also use analytics tools to count page views, measure session duration, and identify common error points. These tools do not identify you personally but help us understand overall platform usage and prioritize improvements. We do not use these analytics to profile you for targeted advertising.

Third-Party Processors and Data Transfers

We work with third-party service providers to operate ide77—including cloud hosting providers, payment processors, and customer-support platforms. These processors handle specific functions (e.g., storing your encrypted documents, processing deposit transactions) but do not have independent access to your full account profile. We have data-processing agreements in place with all processors to ensure they meet our security standards.

Our servers may be located outside your jurisdiction (examples: Jakarta, Surabaya, or other regions). By using ide77, you consent to your data being stored and processed in these locations. If you are concerned about data transfer, contact our privacy team for details about specific processor locations.

Your Rights and Data Access

You have the right to request a copy of all personal data we hold about you. You may also request that we delete or correct inaccurate information. To exercise these rights, contact our support team with a written request. We will respond within 30 days. You also have the right to object to our use of your data for fraud detection or analytics—however, opting out of fraud detection may result in account suspension.

If you believe we have mishandled your data or violated your privacy rights, you can lodge a complaint with the data protection authority in your jurisdiction. We will cooperate with any regulatory inquiry.

Contact and Policy Changes

Our ide77 support team handles all privacy inquiries via in-app chat, email, or our contact form. We respond to privacy requests within 30 days. If you are in Jakarta, Surabaya, Bandung, or Medan and need assistance, you can also reach us through your registered email or phone number.

We review this privacy notice annually and may update it to reflect changes in our operations or regulatory requirements. We will notify you of material changes via email or in-app notification. Your continued use of ide77 after a policy change constitutes acceptance of the updated terms.

This privacy notice applies to ide77.bet and all associated mobile apps and services. It does not apply to third-party websites that may link to ide77, nor does it cover payment providers like DANA, e-wallet, or your bank—those entities have their own privacy policies.

• 1
  Request your account dataAccess

  Contact our privacy team via in-app support with your account email and a data-access request.

• 2
  Verify your identityConfirm

  We will ask for your ID or passport to confirm you own the account before sending your data.

• 3
  Receive your data reportReview

  We send a full export of your account data and transaction history within 30 days of your request.

We at ide77 commit to protecting your personal data with encryption, secure server infrastructure, and limited third-party access. Your account information is never sold or shared with marketers. If you have any concerns about our privacy practices, our support team is available via in-app chat or email to address them promptly.